Hopefully ebay will give them acourtesy refund. Will call usps in the morning. If the tracking for your item shows that it's been delivered, check with a neighbor in case you weren't home when the package arrived and they took delivery of it for you. Type in your tracking number. The authorized agent is almost always going to be someone that lives at your home, someone that brings your package in for you, and someone that leaves it inside the house for you to open up when you get there. Ultimately, this is completely dependent on the agent that received your package. if (document.context) document.write ("&context=" + escape(document.context)); I checked the box, I have several more of that item here and their is nothing to cause this on the box. What Does Delivered To Agent For Final Delivery Mean On USPS? Don't love it? Performance is just as advertised. In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. this is why freight forwarders arent allowed on ebay. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); What is Overnight Shipping USPS and how much does it cost? Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. What Does Delivered To Agent Mean? There was a buyer awhile back who lived in Ehrlenger. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. USPS website. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. So, be patient, and follow the tips above if your package does not arrive. On January 20th, an eBay moderator shared in a post on thread the following update from the Policy team: "eBay policy has been updated to consider "Delivered to Agent for Final Delivery," as delivered. After you've completed checkout, you'll see the cost of . For more information on how to handle these requests, and how eBay can help, take a look at handling payment disputes. 1. Delivered to the agent for the final delivery hi There are several items I bought from eBay, and all the packages have the same text delivered to the agent for final delivery (stuck on it). As mentioned earlier, it would be best to contact your local post office first, so they can look up all relevant information about the packages delivery. Of course, if this is the first time one of your packages has been delivered to an agent for final delivery, you may wish to preemptively check with the person who may have received it, and retrieve your package yourself. Select your reason for closing the request from the dropdown, and add details if you want to. Alternatively, you may wish to try out some of the other tips instead. Then a call to ebay is in order to get this cleared up ASAP. This subreddit is not affiliated with or endorsed by the United States Postal Service. If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. Delivered to Agent for Final Delivery - What Is It? If you aren't there, then I'll leave you a slip stating I tried delivering it. Are you a seller who needs help with shipping? No, the overwhelming majority of the time that you find this message pop up in your tracking information it means that someone at your home (likely someone in your family) or someone at your office (likely a coworker) has received a package on your behalf. Something went wrong. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. Tracking details showing the buyer received the item before the case was closed. It is up to the University to deliver to their "tenants". So, they should be able to locate the exact place the package was dropped off, and work with you to ensure that you receive it. The reshipper tells me that they never received the package, while USPS tells me that the package reached the destination. "That is it used to until about 2-1/2 months ago. I cannot say enough about how fantastic this service is. Copyright 1995-2023 eBay Inc. All Rights Reserved. What happens if USPS informs you that your package was delivered to an agent for final delivery instead of you? Report that your item hasn't arrived. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. Find out what to do if your item hasnt arrived by the estimated delivery date. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. Read our article on shipping for sellers. In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. That status (according to a Google search, could mean just that). I have never used global. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); The post office is in Indianopolis, and the customer in Linton it is 80 miles. Secondly, delivered to agent for final delivery isnt typically used for other members of your household, such as other family members. Tip. Youll find information on whether the buyer is requesting a refund or would prefer to still receive the item. You'll need to provide tracking within 3 business days of the request being opened, if you haven't done so already. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . I do not see the University there. If the package was insured, you may be able to file a claim to be reimbursed for the packages value. They get so much Priority mail that they justassume everything is going there without looking at the label. Rated 4.7 / 5 based on 1,047 reviews. Well also help you track your USPS, UPS, and FedEx missing packages and file claims for Amazon, FedEx, USPS, and UPS late deliveries fast and easy! Outside of those exact kinds of situations, though, you really shouldnt see this popping up in your tracking info. Are you OPTED out of the Ebay Global Shipping? Learn how to cancel an order and how it can affect your performance on eBay. This does add a little bit of extra stress into the equation, but as we have highlighted a couple of times already this whole situation is very rare. Step inside and see how virtual mailboxes are the future of mail. Feel free to share other examples. This particular item gets shipped in the big lts box it comes in. Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. almost forgot to mention that, I don't live in USA and I use PO box for shipping. I hope Etsy will be on my side, although I have great doubts about the success of the case. For sets and bundled items, if something's missing, you need to open a return request instead. If a buyer opens a request, eBay will send a message with all of the details to your registered email address itll also be available in your eBay Messages. USPS allows refunds only for the delayed items that were sent using either Priority Mail or Priority Mail Express. However, if your package was delivered to a package forwarder, it can take several weeks for the package to arrive. The label had nothing to do with global. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Make sure you know what you can ship and what you cant to avoid delays and fines. Very rarely are packages actually lost, and chances are its completely safe wherever its at. When this message is used, the package is typically at adifferent location like a mailroom, for example. The Priority Mail Express packages should arrive in no more than two days. And he wants to open a case on Etsy. That way, they do not get a negative mark for not delivering the package, and they can put it back on their truck for delivery the following day. What should I do now and what can I hope for? So, its possible the package may actually arrive straight to your door from USPS the following business day. Most commonly, this is a mailroom, front desk clerk, or parcel locker. If the order has a total cost (total of item(s), shipping and tax) of high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), it should also show the signature confirmation of the recipient. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? Solved: The package was addressed to a street in melbourne ky. What does this mean? Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says delivered in mailbox, but there is no package, Call the USPS customer service at 1-800-275-8777 and let them know about the status that your tracking system shows. [CDATA[ Cancel anytime! However, the actual agent the driver delivered to is themselves. eBay Money Back Guarantee covers most transactions on eBay. Or did you send an international order via the GSP in Erlanger, KY? Once the buyer has let you know that they have an issue, you have 3 business days to make things right. Just dont be surprised if this is the last message you see your tracking ever update with! Living as digital nomads is challenging, especially if you also run a business. #7 01-12-2021, 12:23 PM . Whenever possible, we recommend resolving your buyers issue directly and not asking eBay to step in. sounds like the buyer used a freight forwarder. Are you a seller looking to help a buyer with an item that hasn't arrived? The shipping address is correct. Access mail & packages online 24/7. Excellent!!! If the order has a total cost (total of item(s), shipping and tax) of . Anyone that youve authorized to receive mail on your behalf. The overwhelming majority of packages handled by the USPS, by FedEx, by UPS, and by other shipping partners are going to be handled by their own employees right up until the moment of delivery not handed over to agents to go the last mile. Free shipping for many products! If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. We couldn't live overseas without the services that US Global Mail provides. Ship the item within the estimated handling time in your listing. After that, if the matter hasn't been resolved, either of you can ask us to step in and help out. Like we talked about a second ago, though, the USPS definitely trains their mail carriers to only ever hand packages over to authorized agents if they have a reason to expect that they are actual agents of the individual named on the mail or package directly. What now? Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. While USPS uses their best judgement and wont leave the package with just anyone, it can be difficult to find out who actually has your package in some cases. Published December 8, 2020. Learn about shipping and packaging rates on eBay. Re: Delivered to Agent for Final Delivery - What Is It? If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly as possible. Learn how to track your item all the way to your doorstep. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! No, consider this specific tracking update message to mean that your package has actually been delivered and if it hasnt been physically dropped off at your home or office its with someone that you can visit to get your package from directly. Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. In the event of a standard delivery to authorized agents at your home, for example, youll be able to expect your package to be sitting there on your kitchen counter or dining room table when you get home. A private community forum / support group. The USPS driver states that they delivered it to themselves. If you are trying to get an idea of where a package is after checking its status on the USPS . document.write ("
