Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Languages:{%selectedMarker.languages%} This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Why do you specifically want to work for Dnata? Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. The process took 4 weeks. What is the interview process like at Dnata? At this moment, if I could choose any course to take, I would pick XYZ. Anonymous Interview Candidate in Dubai . Sheikh Zayed Road Si continas recibiendo este mensaje, infrmanos del problema Maybe they were unmotivated or preoccupied with their personal life. Answer dates might appear two to three weeks before they were published. Interviews for Top Jobs at Dnata. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. This question is not an opportunity to complain about your previous job or company! My experience was great during the interview session. - What is your favorite part about working here? | . The process took 3 days. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Close your answer by asking the interviewer if they would like to see you take a particular course. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. I do this to ensure that the more complicated parts of my projects are taken care of right away. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. You have likely gained many valuable skills in your career. Please enable Cookies and reload the page. It's always a great idea to have questions ready for the interviewer. The next question was what does API stand for, which I gave the answer. Talk to the interviewer about your career progression and what you would like to see in the future. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". . Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). This question can be a tough one because everyone wants to be liked and considered personable. I was asked did I google it? Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. ", "Yes, I have been asked to lie on the job before. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am looking for a competitive salary in my next position. message, please email dnata International Airport Operations I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. If it's something that catches me by surprise, I usually ask for clarification. It shows that I can take the lead on a project without having my hand held.". We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "I would say that I have a demanding task or project, nearly every day. I would have participated more in external company events. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I do understand the importance of it, though. Fill out a form. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. 3 round of interview. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. After a week, I was called to report to start my duty. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Discuss your preferences with the interviewer. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs This position with Dnata will be a perfect compliment to both my short and long-term career plan.". Dubai Interviewed through hireview app. Completing pre-boarding checking procedures before passengers and flight board planes. "I handle stress very well, and when you call my references, they will attest to this fact. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. I link the questions down below. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. I applied online. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Discuss the importance of safety, and what it means to you. Are you someone who can handle stress on the job? Talk to the interviewer about your ability to control pressure in the workplace. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Help the interviewer to determine which personality type you are by answering this question clearly. I have three years' experience in public transport and four years' experience in private transportation. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Here are some sample questions: - When would you like to have this position filled? I believe there are always opportunities for leadership - you have to keep your eyes open! ", "That is a great question! Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Are there particular types of situations that you find distracting? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. PO Box 1515, Philexel Business Park United Arab Emirates Plan B is always ready to go.". ", "I try always to create 'what-ifs' because I know that plans change and fail. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. Through Indeed22 %. Followed by 2 technical ,1 managerial round. The purpose of this page is to help you prepare for your job interview. scusiamo se questo pu causarti degli inconvenienti. Si vous continuez voir ce If you continue to see this excuses voor het ongemak. . Ethical dilemmas in the workplace will come up from time to time. The ability to make . Very easy, nothing to hard. Job Location: Dubai, United Arab Emirates. The two sectors bring their challenges, so it is difficult to choose a preference. Lamentamos pelo inconveniente. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Be enthusiastic when you discuss your long-term career plans! United Arab Emirates 37 Dnata Customer Service Agent jobs. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. You have a few leadership opportunities posted online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our interview questions and answers do not represent any organization, school, or company on our site. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. I certainly enjoy the challenge!". That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. I was asked did I google it? If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Other online job site8 %. We should prepare about our self very well. We will get enough time to answer the question and no need to be hurry. First you will have an assessment test which is basically you need tackle the time limit. and Terms of Service apply. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I have been in the industry 7+ years. And lastly, do you have internal candidates who are also interviewing for this position?". It's fast and makes every day different. Where do you see yourself growing within Dnata? Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I feel that this role with Dnata is a perfect step in my career now, and for the future. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. an. )- Exhale. I submitted my application through email. The process took 1 week. - collgues de tout type comme par tout. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. "The bulk of my industry related education has been on the job training. I was also processed for final interview. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. I have multiple safety-related tickets including X, Y, and Z. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". There were a few key takeaways from this experience. United Arab Emirates, Tel:+971 4 3166666 Talk about your education experience and be sure to highlight any areas of excellence. To find out more about the cookies we use, see our Privacy Policy. . "Continued education is vital to me because it allows me to remain current and competitive in this industry. Read more interview questions at dnata. Dubai They agreed and implemented my suggestion. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Just yesterday I headed up the installation of a new software module. I interviewed at Dnata in Feb 2023. The next question was what does API stand for, which I gave the answer. Fax:{%selectedMarker.faxNumber%} I submitted my application through email. Timezone:{%selectedMarker.timeZone%} Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Perhaps they have multiple departments or locations. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. The higher priority tasks, I complete first. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. No matter which system you use I am sure that I can pick it up very quickly. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. We do not claim our questions will be asked in any interview you may have. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors.
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